Refunds

Charged twice, charged for something you didn't mean to buy, or charged and nothing arrived? Write to support@playlegend.ai within 14 days with the phone number or username on your account and the receipt. We refund duplicate charges and purchases that never arrived.

Apple and Google process those payments, so refunds go through them:

• App Store: request a refund at reportaproblem.apple.com.
• Google Play: open your order history in the Play Store and choose Request a refund.

We can't refund store purchases ourselves, but we're happy to help if something looks wrong.

Cancel any time in Profile > Your Gold > Legend Pass, or in your store's subscription settings if you joined through the App Store or Google Play. You keep every perk until the end of the period you paid for. We don't refund partial months, except where the law requires it.

Gold has no cash value and can't be turned back into money. Gold you've spent stays spent. When a purchase is refunded, the Gold it added is removed from your balance.

If you live somewhere with consumer rights that go further, such as a right to withdraw from a purchase, those rights come first. When digital content is delivered right away at your request, some of those withdrawal rights can end once it's delivered; we tell you when that applies at checkout.

support@playlegend.ai. Include your username and the date of the charge, and we'll get back to you.